Effective Date: 07/10/2017
Through its applications, websites, content, products, and services (the “Services”), Bringoz, Inc. (“Bringoz” or “we”) provides a platform that connects parties, both individuals and enterprises, looking to have goods or items delivered to a designated recipient (“Shippers”) with providers of delivery services (“Drivers”) (with Shippers and Drivers collectively referred to as “Users”). Bringoz is not a party in any way to any delivery arrangement made between a Shipper and Driver (each delivery arrangement, a “Delivery Task”). The Platform Services are primarily accessible through our mobile application for Shippers (“App”), mobile application for Drivers (“Drivers App”), web site (“Site”), and web platform (“Web App.”).
Your privacy matters to Bringoz and the security of your information is extremely important to us. Bringoz may collect information about you when you use the Services and through other interactions and communications you have with us. The information that may be collected includes, but is not limited to, your name and mobile number. Additionally, the Services use technological means to allow communication between Shippers and Drivers, including, but not limited to, GPS location services, push notifications, text messages, notifications about pick-up and delivery of parcels, and more.
We have developed this Privacy Statement to explain our practices regarding the types of information we may collect and our practices for collecting, using, maintaining, protecting, and disclosing such information.
The parties "Driver", "User", “Shipper” and "Company" and pronouns relating thereto, as used herein, shall include male, female, singular and plural, corporation, partnership or individual, as may fit the particular parties
This Privacy Statement (“Statement") applies to Users anywhere in the world who use our Services or otherwise provide us with information in relation to the Services. This Statement applies the same to all Users, including, but not limited to, Drivers and Shippers.
BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION FOR ANY PURPOSE, YOU AGREE TO THE TERMS OF THIS PRIVACY STATEMENT. If you do not agree within anything in this Privacy Statement, do not use any of our Services or give us any of your information.
We collect information you provide directly to us, such as when you create or modify your account, request a service, contact customer support, or otherwise communicate with us. We also collect information about you provided to us by third parties in relation to the Services (such as for the purpose of making a delivery to you). Collected information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, vehicle information, auto insurance policy information, a scan of your driver’s license, and other information you choose to provide. The main way for Bringoz to identify a User, especially when a User uses the App, Drivers App, or Web App, is via the phone number provided. As such, it is extremely important for Users to make sure that they are the only one with access to their App.
WHEN YOU REGISTER FOR AN ACCOUNT, YOU CONSENT THAT THE INFORMATION PROVIDED HAS BEEN GIVEN OF YOUR OWN FREE WILL AS TO ALLOW BRINGOZ TO PROVIDE YOU WITH THE SERVICES AND YOU CONSENT TO ALLOW BRINGOZ TO RECORD YOUR INFORMATION IN A DATABASE WHICH MAY BE OFFICIALLY REGISTERED, IF REQUIRED BY LAW.
When you use our Services, we collect two types of information - “personal information” and “statistical information”. The “personal information” contains your personal details and the details for each Delivery Task created through the Services.
Here are more details regarding the information we collect about you in the following general categories:
Shipper, Driver, and Recipient Information: When a Delivery Task is created, we collect the information for both the pick-up and drop-off. This will, in most cases, include Driver and Shipper account information, information about the package to be delivered, and the information of the 2nd party who is on the other side of the delivery transaction. The Shipper is responsible to update the 2nd party information with regards to the delivery.
Location Information: When you use the Services in relation to a Delivery Task, we collect precise location data about the trip from the App, Drivers App, or Web App. If you permit the App, Drivers App, or Web App to access location services through the permission system used by your mobile operating system or browser, we may also collect the precise location of your computer, mobile, or other device (“Device”) when the App, Drivers App, or Web App is running in the foreground or background. We may also derive your approximate location from your IP address.
Contacts Information: If you permit the App, Drivers App, or Web App to access the address book on your Device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.
Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested or provided, date and time the service was provided, amount charged, amount earned, distance traveled, and other related transaction details.
Device Information: We may collect information about your Device and/or your web browser, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique Device identifier, IP address, advertising identifiers, serial number, Device motion information, time and date of login to your account, and mobile network information.
Call and SMS Data: Our Services facilitate communications between Shippers and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.
Log Information: When you interact with the Services, we collect server logs, which may include information like Device IP address, access dates and times, application features or pages viewed, application crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
We may also receive information from other sources and combine that with information we collect through our Services. For example:
If you choose to link, create, or log in to your Bringoz account with a payment provider (e.g., Google Wallet) or social media service (e.g., Facebook), or if you engage with a separate app or website that uses our application program interface (“API”), or whose API we use, we may receive information about you or your connections from that site or app.
If your employer uses any solution we choose to offer to enterprises, we may receive information about you from your employer.
Upon the completion of a Delivery Task arranged through the Services, Drivers may provide us with a Shipper rating and Shippers may provide us with a Driver rating in relation to the completed task.
If you interact with our Services as both a Shipper and a Driver, we may combine or associate the information we have collected from you in each capacity as a User.
We may use the information we collect about you to:
Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages;
Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
Send or facilitate communications between Drivers and Shippers, such as estimated times of arrival (“ETAs”); and
Send you communications we think will be of interest to you, including: information about products, services, promotions, news, and events of Bringoz and other companies; information related to the personalization or improvement of the Services; and recommendations regarding features, content, or advertisements.
We may transfer the information described in this Statement to, and process and store it in, the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Statement.
We do not sell, share, rent, or trade the information we have collected about you other than as described within this Statement or as disclosed to you at the time of collection or sharing. Permissible instances of sharing shall include, among other things:
We may share your information:
To enable Drivers to provide the Services requested by Shippers or enable Shippers to identify and correspond with Drivers. For example, we share Shippers’ names, photos (if you provide one), and pickup and/or drop-off locations with Drivers; Drivers’ names, vehicle descriptions, and other identifying information with Shippers; and the information of the recipient with the Drivers, including name, address, phone number, and any additional information provided by the Shipper;
With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;
With third parties with whom you choose to let us share information, for example other applications or websites that integrate with our API or Services, or those with an API or service with which we integrate, such as the payment providers with whom we work; and
With your employer (or similar entity) if you participate in any enterprise solutions we choose to offer.
We may share your information:
With Bringoz subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and/or logistics purposes;
With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
With law enforcement officials, government authorities, or other third parties if we believe that your actions are inconsistent with our Terms of Service or other policies, or that such information sharing will protect the rights, property, or safety of Bringoz or others;
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
If we otherwise notify you and you consent to the sharing; and
In an aggregated and/or anonymized form which cannot reasonably be used to identify you.
4.3. Disclosure of Driver Information to Third Parties
Subject to all applicable laws and in addition to other permissible disclosures set forth in this Statement, Bringoz may provide to a third party any information (including personal data and any Bringoz Data) about Drivers provided hereunder if: (a) there is a complaint, dispute, or conflict, including an accident, relating to a Driver; (b) it is necessary to enforce the terms of the Drivers’ Policies; (c) it is necessary, in Bringoz’s sole discretion, to protect the safety, rights, property, or security of Bringoz, the Bringoz Services, or any third party; to detect, prevent, or otherwise address fraud, security, or technical issues; and/or to prevent or stop activity which Bringoz, in its sole discretion, considers to be, or to pose a risk of being, illegal, unethical, or legally actionable.
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
5. Your Choices
You may update your account information at any time by logging into your online or in-app account. If you wish to cancel your account, please email us at firstname.lastname@example.org. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms of Service or other policies, we may seek to resolve the issue before deleting your information.
Bringoz will comply with your requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
We request permission for our App’s collection of precise location from your Device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your Device. However, this will limit your ability to use certain features of our Services. Additionally, disabling our App’s collection of precise location from a Shipper’s Device will not limit our ability to collect pick-up or drop-off location information from a Driver's Device nor our ability to derive approximate location from a User’s IP address.
We may also seek permission for our App’s collection and syncing of contact information from your Device per the permission system used by your mobile operating system.
You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested or provided, or our ongoing business relations.
6. Data Protection and Security
We are committed to protecting your information. Even though we take precautions to protect Users’ data, no security measures can be 100% secure, and we cannot guarantee the security of Users’ data.
6.1. Loss or Theft of your Mobile Device
As part of the protection of your data, you must notify us in the event of loss or theft of your mobile device. Notify us at email@example.com.
7. Links to 3rd Party Websites
Certain links on the Bringoz website and/or App will lead to 3rd party websites that have no relationship with Bringoz. These links are for your convenience and any use or interaction with these sites is under User’s sole responsibility. You agree that Bringoz will not be responsible for any loss or damage that may occur due to use of these 3rd Party websites.
8. Children’s Privacy
Our Services are not directed toward minors; no one under 18 is allowed to register with or use any of our Services. We do not knowingly collect personal information from anyone under the age of 18 and if we discover that we have collected personal information from a person under 18, we will delete that information following verification and receiving an email to our support. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he/she has disclosed Personal Information to us, please contact us at firstname.lastname@example.org.
We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.
If you have any questions about this Privacy Statement, please contact us at email@example.com.